Tazzmar Platform Privacy Policy

1. Our Commitment to Your Privacy

At Tazzmar ("we," "us," "our," "the Platform"), we prioritize the privacy of our users ("you"). This Privacy Policy is designed to explain the types of personal data we collect, the legal basis for its collection, how we use it, with whom we share it, and how we protect it. By using the Tazzmar platform, you implicitly agree to the practices described in this policy.

2. The Data We Collect

To provide and improve our services, we collect various types of data:

• Identity and Contact Data: Full name, email address, phone number, and shipping address.
• Financial and Transaction Data: Order details, purchase history, and payment information. Important Note: We do not store full credit card details on our servers; they are processed securely and encrypted via payment gateways compliant with global security standards (PCI-DSS).
• Technical and Usage Data: Internet Protocol (IP) address, browser type and version, time zone setting, operating system, and data on how you interact with the Platform (pages visited, session duration).
• Cookie Data: We use cookies to distinguish you from other users, remember your preferences, and provide a personalized experience.
• Communications Data: Records of correspondence when you contact our customer service team or communicate with sellers through the platform.

3. How and Why We Use Your Data (Legal Basis)

We process your personal data based on clear legal grounds:

• To Fulfill Our Contract with You: We use your data to process your orders, facilitate payment and shipping, manage your account, and provide customer support.
• For Our Legitimate Business Interests: To analyze platform performance and improve our services, personalize your experience, prevent fraud, and ensure the security of our networks and systems.
• With Your Consent: To send you marketing offers and newsletters via email. You can withdraw this consent at any time.
• To Comply with Legal Obligations: To retain transaction records for tax and accounting purposes and to respond to legal requests from competent authorities.

4. Data Sharing and Disclosure

We never sell your personal data. Data is only shared when necessary and with trusted parties committed to protecting your privacy:

• Sellers: We share necessary shipping and contact information with the sellers you purchase from to complete your order delivery.
• Logistics Providers: We share your address and contact details with shipping and delivery companies.
• Technical Service Providers: Such as payment gateways, data analytics partners, and advertising platforms (e.g., Meta and Google) to display personalized ads. These partners are contractually obligated to maintain the confidentiality of your data.
• Legal Authorities: We may disclose your information if required by law or to protect our rights, property, and the safety of our users.

5. Data Security

We implement advanced technical and organizational security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include using SSL encryption for all transmitted data, controlling access to databases, and conducting regular security reviews.

6. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content and ads, and analyze site traffic. You can control your cookie preferences through your browser settings, but disabling them may affect certain functionalities of the Platform.

7. Your Data Rights

We ensure you have full rights over your personal data. You have the right to:

• Access Your Data: Request a copy of the personal data we hold about you.
• Rectify Your Data: Correct any inaccurate or incomplete information.
• Erase Your Data: Request the deletion of your personal data under certain circumstances (the "Right to be Forgotten").
• Restrict Processing: Request that we limit the use of your data under certain conditions.
• Object to Processing: Object to the processing of your data for direct marketing purposes.
• Withdraw Consent: Withdraw your consent for data processing at any time.

To exercise any of these rights, please contact us at: info@tazzmar.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal and accounting requirements. Your account data will be retained as long as your account is active. After your account is deleted, we may retain some transaction data as required by law.

9. Cross-Border Data Transfer

To ensure the highest levels of security and performance, your data is stored on secure cloud servers that may be located outside your country of residence (such as Amazon Web Services - AWS). We ensure that any cross-border data transfer is conducted in accordance with applicable laws and with appropriate security safeguards to protect your data.

10. Children's Privacy

Tazzmar's services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will take immediate steps to delete this information.

11. Updates to This Privacy Policy

We reserve the right to modify this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

12. How to Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please do not hesitate to contact us via email at: info@tazzmar.com.